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SMTP port 587 TLS error
- stevelegare
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2 months 5 days ago #258556
by stevelegare
SMTP port 587 TLS error was created by stevelegare
Please help us help you and fill where relevant:
Your LimeSurvey version: 2.05+ (I know this is old, we will upgrade soon)
Own server or LimeSurvey hosting: self hosted
==================
Hi,
We are switching to SMTP with port 587 (TLS) and we encountered some issues.
Everything works with port 25 (no SSL/TLS).
I put the "debug SMTP" and I have this log:
2024-03-13 15:03:04 SERVER -> CLIENT: 220 mail.server.com ESMTP
2024-03-13 15:03:04 CLIENT -> SERVER: EHLO www.mylimesurvey.com
2024-03-13 15:03:04 SERVER -> CLIENT: 250-mail.server.com
250-8BITMIME
250-SIZE 52428800
250 STARTTLS
2024-03-13 15:03:04 CLIENT -> SERVER: STARTTLS
2024-03-13 15:03:04 SERVER -> CLIENT: 220 Go ahead with TLS
2024-03-13 15:03:04 CLIENT -> SERVER: QUIT
2024-03-13 15:03:04 SERVER -> CLIENT: 454 TLS not available due to a temporary reason
2024-03-13 15:03:04 SMTP ERROR: QUIT command failed: 454 TLS not available due to a temporary reason
SMTP connection failed.
Do you know if I can have more details in the logs?
Did I miss something.
Your LimeSurvey version: 2.05+ (I know this is old, we will upgrade soon)
Own server or LimeSurvey hosting: self hosted
==================
Hi,
We are switching to SMTP with port 587 (TLS) and we encountered some issues.
Everything works with port 25 (no SSL/TLS).
I put the "debug SMTP" and I have this log:
2024-03-13 15:03:04 SERVER -> CLIENT: 220 mail.server.com ESMTP
2024-03-13 15:03:04 CLIENT -> SERVER: EHLO www.mylimesurvey.com
2024-03-13 15:03:04 SERVER -> CLIENT: 250-mail.server.com
250-8BITMIME
250-SIZE 52428800
250 STARTTLS
2024-03-13 15:03:04 CLIENT -> SERVER: STARTTLS
2024-03-13 15:03:04 SERVER -> CLIENT: 220 Go ahead with TLS
2024-03-13 15:03:04 CLIENT -> SERVER: QUIT
2024-03-13 15:03:04 SERVER -> CLIENT: 454 TLS not available due to a temporary reason
2024-03-13 15:03:04 SMTP ERROR: QUIT command failed: 454 TLS not available due to a temporary reason
SMTP connection failed.
Do you know if I can have more details in the logs?
Did I miss something.
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- DenisChenu
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2 months 5 days ago #258571
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic SMTP port 587 TLS error
2024-03-13 15:03:04 SERVER -> CLIENT: 454 TLS not available due to a temporary reason
Seesm to be a SMTP server issue.
maybe : gitlab.com/SondagesPro/coreAndTools/AllowSelfSignedSSLSmtp
But i think it's a SMTP server issue here.
Seesm to be a SMTP server issue.
maybe : gitlab.com/SondagesPro/coreAndTools/AllowSelfSignedSSLSmtp
But i think it's a SMTP server issue here.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Please Log in to join the conversation.
- stevelegare
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2 months 3 days ago #258626
by stevelegare
Replied by stevelegare on topic SMTP port 587 TLS error
Thanks for your reply. I'll check with system admins.
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